Milestones availability

Platform API
1

Hello

I have a question regarding the recent released Milestones feature: How much time do they take to be counted in the Flow aggregates request?

I'm asking because when I try to extract the today's metrics, it does not return any nFlowMilestone nor oFlowMilestone, but I can get data from past days without problems.

Is this intended or is it a bug? Because other flow metrics are available at any moment...

Thank you

2

Hello

Have you been able to check this?

Thank you

3

There's no standard delay documented. If your data isn't populating as expected, please open a case with Genesys Cloud Care to investigate as customer-specific data cannot be shared on the forum.

4

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