Mobile Messenger SDK - customization options

Hey, I wanted to ask what kinds of customization are allowed for Mobile SDK regarding the UI design? I am not quite a mobile developer but tried to check it up with a sample app that you have posted on the documentation. As far as I see from what result I got and what is been posted publicly, the only thing that we can modify is the header, right? Anything that is inside of the chat (colors, disconnect sessions etc.) are controlled inside of Genesys Messenger Configuration. Could you elaborate if there is anything else more than header that we can modify regarding the UI Design (fonts, colors, other stuff) when the chat window is opened?


Hi,

Mainly you are correct.
The Messenger SDK provides the chat UI fragment, which is kind of similar to iframes from web world. Everything within the fragment can be modified via the Admin Console configuration. Everything outside of the fragment (header, navigation etc.) is customizable.

1 Like

Thank you so much for your answer, this helped me :slight_smile: and by navigation, do you mean the navigation on the header or the bottom navigation?

Actually, both!
Header, top navigation, bottom navigation are hosting application components.

Got you, thank you so much for explanations. They answered my question.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.