Multiple Audiohook Integrations in the same Org

Genesys Cloud Integrations
1

An Org can have up to 5 Audiohook integrations. Queues can decide if Audio Monitoring is disabled or you can select an architect tool to enable AudioHook monitoring. Is there a way to choose which Audiohook integration will be used? For example for a flow I might want one service monitoring and then for queues, I might want a different one.

Thanks

AG

2

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.