Need Help With Sending Call Data to Outbound Webook - Someone show me an example?

[Zach_Rucker]

I'm trying to send call data out to a webhook but I have no idea how to reference the data associated to a call in the configuration for the Data Action.

Simply typing in the dimension id of the data attribute listed in the dimensions page here: https://developer.genesys.cloud/analyticsdatamanagement/analytics/dimensions

Does nothing when putting that into the Default field box.

Clearly I'm doing something wrong, but the Genesys docs are ridiculously unexplanatory when it comes to accomplishing real world tasks.

[jacobshaw]

If you're wanting to use a default value for the conversationId, it should be adding it as a default as long as you click the check mark at the top right corner of the field being edited when you're done editing. You can check the test tab and the default value should autopopulate. I've tested and confirmed that behavior in a data action.

Documentation for setting up data actions: Create a custom action for integrations - Genesys Cloud Resource Center