Need to initiate Outbound call using Salesforce Lightning message Service

Hi Team,

I am using Genesys Cloud softphone in my salesforce application. I am using "clientEventMessageChannel" for integration in salesforce application.

In the salesforce application I have angular component embedded in one of the salesforce page.
In this angular component I need to show phone number as links and when I click on this phone number link, it has to initiate outbound call.

I can get control to Saleforce when I click on phone number in angular component. But I don't see any option to initiate outbound call using "clientEventMessageChannel".

We are using Lightening components in salesforce.

Thank you...

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