Not getting event for messages in chat conversation - java

Platform API Java SDK
1

Hi,

I am using this class-> import com.mypurecloud.sdk.v2.model.ConversationChat
for getting interaction/event for any new chat conversation or its status.

But, I do not get any event when there is a new message in the same chat conversation.

How can I get event for the same?

Thanks
Sidharth

2

Hello Sidharth,

Are you implementing using webchat? if so which version?

Thanks

3

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