nOutbound Metric results differents between group by user_id and queue_id

[jmacias]

Hi everyone

I want to ask about Is possible differents nOutbound Metric results if i do group by user_id or queue_id in an aggregation query? Should be the same results?

Best Regards

[tim.smith]

The results won't be exactly the same. One will have the data grouped by user, the other by queue.

[jmacias]

Hi Tim,

thanks for your answer but if i had a group by user_id and queue_id same time in a query and compare this results between a group by user_id query, for instance compare the nOutbound metric, Will result be same?

Best regards

[tim.smith]

I don't understand what you're asking. If you make different queries that explicitly request the response to be structured in a different way, the results from the queries will be different.