Number of attempts for contact List

Genesys Cloud Applications
1

Hi,

Is there a way that i can check how many times an attempt has been made to a specific customer on the contact list?

Best Regards,

Seow Leng

2

Hi, any update on this outbound dialer 's attempt controls question?

3

Hi Seow

Sorry for the delayed response.

It looks like this question has been asked before here. You might find the information you're looking for by following this thread.

Hope this helps
Charlie

4

Hi Charlie,

Thanks, will look into it.

Best Regards,

Seow Leng

5

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