Number Of flow entries for SecureFlow

Genesys Cloud Applications Architect
1

Hi,
I want to develop de following scenario.

Agent A transfer the call to secure flow, that flow make an api call, if the result of the api call was KO the call will be transfered to a queue, and the conversation will be handle by agent B.

I want to show on the script agent the number of times the interaction was passed to the secure flow.

How can i do it¿

BR.

2

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