Genesys Cloud Developer Forum

OAuthWebBrowserForm login error

Steps followed

Create an OAuth client, Token Implicit Grant (Browser), added redirect URLs, scopes: conversations × notifications × telephony ×, copied the client ID, ignored the client secret

Implemented the OAuthWebBrowserForm sample code. The UI pops up correctly.

Problem: " Login - Genesys Cloud Accounts - Genesys

There was a problem logging you in.
Please check your email address and password and try again"

Double-checked user and password ...

Also tried just a web browser control on https://login.mypurecloud.com/oauth/authorize?, same result

I am on US West

Any ideas? Thanks!

Hi,

The Genesys Cloud URL for US West is usually https://login.usw2.pure.cloud.
I'm not exactly sure if that's the problem you're having but it's the first detail that comes to mind.

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