Outbound call from agentless campaign to trigger a workflow

Genesys Cloud Applications Architect
1

Hello,

I am looking for a way for an outbound call to trigger a work flow while it is still dialing.
Optimally the solution would work through Genesys Cloud alone, however if there is a way the uses an integration with something like the AWS Event Bridge, it would also be interesting.

I am open to any suggestions.

Kind regards,
Mihail

2

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