Hello Everyone,
I would like to know if there are APIs that allow me to select the agents when running outbound campaign ?
The customer would like to select/ prefer some agents to work on the outbound campaign.
However, I was looking under outbound dialing APIs, but I didn't find any tool related to agent except the following:
/api/v2/outbound/campaigns/{campaignId}/agents/{userId} "Send notification that an agent's state changed"
Any ideas, please.
Best Regards,
Ali