we have an architecture composed of an Admin organization that we link with our client orgs on which we install our client applications. We use the admin organization for our support so that it can connect to our client org.
Access to the client org side applications is done via a group present in the client org (via the Group Filtering field) but I have not found any way to associate the groups of the authorized organizations with the groups of the admin organization.
Is there any way to override this setting to give access to client org applications to my admin org users?
Hi Amalric,
Thanks for reaching out. This forum is usually for questions about Genesys Cloud and our development tools. Configuration questions like the one you are posing are usually better suited for our Genesys Cloud Community Forum. I would recommend you cross-post your question there.
Thanks,
John Carnell
Manager, Developer Engagement
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