Hello, to pass data from genesys to the amazon lex bot, you just have to add the data in the session variable part, right? Or do I need to add something else? Thanks
Yes, see "Inputs" under "Session Variables" here: Call Lex V2 Bot action - Genesys Cloud Resource Center
Use inputs to pass data to a Lex V2 bot. For each value you send, give the entry a name and an expression that resolves to a string for its value. Then when the action runs, all expressions evaluate to produce a string that passes to the Lex V2 bot event parameters. You can pre-populate slots by choosing the name of what passes as the name of your slot.
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