Hi,
Is it possible to place the callbacks created during in-queue flows to a specific queue ?
I know this is possible through inbound flows but not in-queue flows
Thank you in advance
Hi,
Is it possible to place the callbacks created during in-queue flows to a specific queue ?
I know this is possible through inbound flows but not in-queue flows
Thank you in advance
Have your in-queue flow transfer to an inbound call flow and create the callback there
Thank you Melissa, I get it worked through Purecloud API (Createcallback)
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