Pulling Conversation ID, ANI, Final QueueID, Total Talk Time For All Interactions In a Period

Hi all,

I'm needing to pull a report containing Conversation ID, ANI, Final QueueID, Total Talk Time on a daily basis for the previous day. Would anyone be able to assist with this? I have tried a few of the conversation apis but i'm either way over aggregating or under aggregating the data.

TIA

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.