PureCloud Chat V2 Error

We are attempting to implement V2 of the PureCloud chat and get this error every time. Any ideas on how to resolve this?

Be sure to add that host as an allowed domain for your web chat deployment.

I have the domain allowed inside of the widget and we are still receiving the same errors. Any other ideas?

Hello,

The dataURL (in your webchat widgets configuration) must be: https://api.mypurecloud.com and not https://apps.mypurecloud.com (assuming this is what you have configured - based on what I see in your exception console message).

Regards,

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