Python SDK get_users method not returning the output in a valid json format

hporandla · January 26, 2023, 3:02pm

Hello Team,

I am running a python program to fetch the list of users in the genesys cloud for my organization and i am using the PureCloudPlatformClientV2 library and I have attached the python script which i am executing, somehow the response of the below method call doesn't return a valid json. I have attached the output of this method call to this ticket.

api_instance.get_users(id=id)

Somehow for other method calls i get a valid json response (list or dict) for example get_systempresences()

Could you please guide me on why we are not seeing a valid json response and please suggest ways to convert this method output to valid json.

Appreciate your response on this.
get-users-python.yml (990 Bytes)
get-users-output.json (2.4 KB)

John_Carnell · January 26, 2023, 3:45pm

Hi Hari,

Our python SDK is returning a Python class and not JSON. All of our Python classes are generated using our Swagger API. If you want to convert one of our classes to JSON, I suggest you look at:

github.com

MyPureCloud/platform-client-sdk-python/blob/master/build/PureCloudPlatformClientV2/utils.py

import sys
from datetime import datetime, date
from six import iteritems

def sanitize_for_serialization(obj):
    """
    Builds a JSON object ready for serialization.

    If obj is None, return None.
    If obj is str, int, float, bool, return directly.
    If obj is datetime.datetime, datetime.date
        convert to string in iso8601 format.
    If obj is list, sanitize each element in the list.
    If obj is dict, return the dict.
    If obj is swagger model, return the properties dict.

    :param obj: The data to serialize.
    :return: The serialized form of data.
    """
    types = (str, int, float, bool, tuple)

This file has been truncated. show original

This method takes an object and converts it to JSON.

Thanks,
John Carnell

hporandla · January 26, 2023, 4:57pm

thanks @John_Carnell . your inputs helped me to resolve this problem.

system · February 26, 2023, 4:58pm

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