Query related to participants in a conversation. The conversation happened on 27th February 2024. When we retrieved the data on 28th February 2024. It returned us 4 participants related data and currently if we try to retrieve the conversation it is returning 3 participants related data. Is there any usecase why it is happening and any scenarios regarding this issue would be appreciated.
Hi Dileepkaranki,
What was the api endpoint used?
Endpoint used is https://developer.genesys.cloud/analyticsdatamanagement/analytics/analytics-apis#post-api-v2-analytics-conversations-details-query
Looks like you are reporting a possible defect in the API, for that, please go through the Care support portal
Sure, will open a case and get info