Question on Recordings and the recordings api

Platform API
1

Hi,

Is there an API in order to tell how many recordings exist on the Genesys Platform and also the date of the oldest recording?

I have looked at a few of of the policy enpoints but it does not return what I am looking for, is there a way to achieve this by any chance?

Thank you.

Kind Regards,
Chris Carr

2

Not without having saved all the data to another system to run that sort of analytics on.

this preview api may get you closer to that functionality some day;
GET /api/v2/recordings/retention/query

3

Thank you just to check, do you mean like once it is in an s3 bucket for example?

Thank you.

Kind Regards,
Chris Carr

4

That would be one example, or if you were exporting GET /api/v2/conversations/{conversationId}/recordingmetadata to a database for every conversation nightly, or capturing full conversation detail in a database and could cross reference the session.Recording flag with retention policies to back into how many should be out there and what the oldest should be.

5

Thank you very much, I appreciate it!

6