Quick replies in Agentless API for WhatsApp

1

Can we use Quick Replies using the agentless API for WhatsApp ( /api/v2/conversations/messages/agentless). If it is possible, how can we do that using the messagingTemplate parameter in this API?

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Also, can we use Rich Media in the textBody of the same API?

Thanks in Advance.

2

Hello,

We don't support the usage of Quick Replies through the Agentless API. I suggest you share your use case here: https://genesyscloud.ideas.aha.io/

Thanks

3

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