Hi.
I have an IVR flow with flow size on the edge between Medium and High. Basically slight modification will bring it to high. It is extremely slow to load or edit in Architect. Thus we are trying to reduce it. We attempted to use Common module. We moved the logic of a big task to common module and it actually increased the flow size. After discussing with Genesys support, we found that the IVR flow actually embedded the whole common module in the flow. Thus we cannot use common module. We can use an additional flow but we will have to pass a lot of flow data from the original flow to the additional flow thru participant data. We don't want the data to be persisted in the participant data of the call interaction history. Any suggestions?
Thanks,
Ed