Remove 'ANI', 'REMOTE', 'PROVIDER', 'MOS', 'SIP CALL ID', 'AGENT ASSIST', 'HAS FAX' From Interaction Filter

[rnarkhede]

How Can i Remove from 'Interactions' panel, 'ANI', 'REMOTE', 'PROVIDER', 'MOS', 'SIP CALL ID', 'AGENT ASSIST', 'HAS FAX' .......in Filter section in My Interaction Workspace.?

any permission or setting in genesys cloud need to change...anyone help..

[Jerome.Saint-Marc]

Hello,

I am not aware of a setting allowing to hide filters from the Performance views.
As a side note, the Genesys Cloud Community forum is a more appropriate forum for questions related to Genesys Cloud features and configuration.
The Developer forum is meant for questions related to customization using our APIs and SDKs.

Regards,