Description
Remove /api/v2/analytics/conversations/transcripts/query from public API.
Change Category
API
Change Context
This endpoint, built years ago for transcript search and CDR retrieval, suffers from inefficiency, performance/platform sustainability issues, and lack of user adoption. Removal is necessary to prioritize impactful customer features.
Change Impact
No usage found in last 30 days.
Date of Change
23 May 2025
Impacted APIs
/api/v2/analytics/conversations/transcripts/query
References
[SRCH-5029]