Hi I have been testing Predictive Engagement functionality browsing a website as an unknown user. I am using the Messaging snippet in all pages. When testing, I found that I was able to clear the cache and data in my browser, close the browser (Chrome), and then re-engage with the site to get the Action Maps to function. That worked for awhile and now it is not for some reason.
Is there a better way to clear session / journey data associated with an ephemeral (unknown) contact? I know that if you know the contact ID you can use the API. But, I do not know how to get the contact ID for an unknown user. Any help would be appreciated.