Description
Removing endpoint for uploading WFM historical data file in JSON format (POST /api/v2/uploads/workforcemanagement/historicaldata/json)
Change Category
API
Change Context
Due to the sunsetting of the WEM solution for hybrid orgs, we are removing the JSON upload endpoint that was designed to be used by hybrid customers to upload historical data into Genesys Cloud.
Change Impact
No Customer Impact. The APIs that are being removed are not currently in use by any end-user. No known apps consume this API outside of official Genesys apps.
Date of Change
Jan 24, 2022
Impacted APIs
POST /api/v2/uploads/workforcemanagement/historicaldata/json