Genesys Cloud Developer Forum

Removing endpoint for uploading WFM historical data file in JSON format

Description

Removing endpoint for uploading WFM historical data file in JSON format (POST /api/v2/uploads/workforcemanagement/historicaldata/json)

Change Category

API

Change Context

Due to the sunsetting of the WEM solution for hybrid orgs, we are removing the JSON upload endpoint that was designed to be used by hybrid customers to upload historical data into Genesys Cloud.

Change Impact

No Customer Impact. The APIs that are being removed are not currently in use by any end-user. No known apps consume this API outside of official Genesys apps.

Date of Change

Jan 24, 2022

Impacted APIs

POST /api/v2/uploads/workforcemanagement/historicaldata/json

References

https://inindca.atlassian.net/browse/WFM-9262

1 Like

I think it would be useful to keep it...

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