Category: API, Informational
Summary: The externalOrganizationId property on the request to create a new outbound messaging conversation is being removed
Context: Although externalOrganizationId has been a valid property on the request since its creation, that property has never been utilized. As part of upcoming improvements to identity stitching and customer journey the request will be updated to make use of any included external contact information. The request already includes an externalContactId property, which will be used to specify the external contact involved, making externalOrganizationId unnecessary and potentially misleading given that the external organization is determined by the external contact.
Impact: Since externalOrganizationId has never been utilized there should be no impact to API clients, however any clients including externalOrganizationId in the request should remove it to avoid any confusion.
Date of Change: Immediate
Impacted APIs:
References: RELATE-2382