Role permissions not working

[Abhijeet]

Hi Team,

We created one Role and assigned below permissions,
analytics-->Queue observation-->view
analytics-->User Observation-->view

and we created an Oauth App with this role and tried to query the observation endpoints.

Queue observation endpoint is working however user observation endpoint is giving below permission issue,

'message': "Unable to perform the requested action. You are missing the following permission 'analytics:userObservation:view' in the provided division(s).", 'code': 'forbidden', 'status': 403, 'details': [], 'errors': []

Can you please help us on this issue.

Regards,

Abhijeet Hivarkar

[Jerome.Saint-Marc]

Hello,

I have just tried and it is working for me.

Are you sure you have enabled your OAuth Client's Role with the proper/necessary Divisions (specifically the one from the user you are querying)?

Regards,

[Abhijeet]

Hi Jerome,

I took a pause for 15 minutes and tried it again without any changes in the permissions and it worked for me as well.

I am not able to figure out what was happening that time. We can close this ticket for now.

Thanks for your time.

Thanks,

Abhijeet Hivarkar