Salesforce API limit count - data actions

Data Actions
1

Hi

I would like to know if queries done to Salesforce through Salesforce data actions count toward Salesforce API limits:

I know that every API call that Purecloud for Salesforce does not impact these limits, but Salesforce data action is different (not part of a AppExchange package like Purecloud for Salesforce)

Thanks.

2

I will ask around a bit, however I would assume that Data Actions would count against your API limit count.

3

Daniel,

Yes, Data Actions would count against API limits. PureCloud for Salesforce is generally using the OpenCTI api, which is a different category of behavior than the standard REST API.

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