Salesforce Plugin - Set wrapup default to a particular wrapup code

[fransiska.hendra]

hi ,

Just wondering if anyone can help, is there any/ setting way to update upon call disconnected, by default wrap up window selected to a particular wrap up, rather than showing "Select a wrapup code", as below.

Expectation:

Appreciate for any advise

Thanks
Fransiska

[Ebenezer_Osei]

Hello,

The developer mainly focuses on questions related to APIs, SDKs etc. The Genesys Cloud Community Forum is a more appropriate place for general configuration questions.

Best

[fransiska.hendra]

hi @Ebenezer_Osei ,

thanks for advise, i will try Genesys Cloud Community Forum to ask this question.

Kind Regards
Fransiska