Hi,
Please help me understand how do I schedule callback during webchat conversation with a client.
My need is to ask the client their phone number and date/time during chat to callback them and to develop agent script to do that.
Hi,
Please help me understand how do I schedule callback during webchat conversation with a client.
My need is to ask the client their phone number and date/time during chat to callback them and to develop agent script to do that.
Duplicate - see my answer on your other post: Schedule Callback using scripter.schedule callback feature - #2 by Jerome.Saint-Marc
Regards,
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