Search External Contact by custom field

I am trying to use Search External Contacts block in Architect to search for an external contact in my callflow but not able to fetch any.
The search criteria which I am trying to use is a Custom Field Number data type.
I am getting the same response when using GET /api/v2/externalcontacts/contacts API call.
Is there anything I am doing wrong here, or any other configuration is required to enable search for custom fields.

Hello,

A custom field of type Number is not searchable.
Custom fields of type Identifier/Tag/Text/Text area can be searched (using the GET /api/v2/externalcontacts/contacts).
See the Custom field types page on the Resource Center - which specifies if the field type is searchable or not.

Regards,

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.