Hi all,
I'm looking for a database sizing tool that can help estimate the required database size for customers based on data from Genesys Cloud. This is important for making decisions around Power BI licensing, considering the data model size limitations in the web version of Power BI.
Ideally, the tool would allow administrators to input anticipated metrics such as:
- Daily or monthly conversation volume
- Number of agents
- Participant data
- Number of evaluations
- Number of surveys
- Other key data points
It would then calculate the estimated database size based on these inputs, potentially pulling data via Genesys APIs.
Has anyone built or come across a tool that uses the Genesys Cloud APIs to achieve this? Any guidance or suggestions would be really helpful!
Thanks in advance!