Is there a way to automatically add an attribute to the conversation participant on a outbound call that is not an outbound campaign. For example, on inbound call, the inbound call flow (in Architect) can be used to set participant data. I am wondering if there is a way to do the same for outbound calls not made from a campaign (manually dialing a number or dial on behalf of a queue).
As far as I know you would have to create a service that connects to Genesys Cloud, requests notifications for conversation events, and then add an attribute as appropriate. I am not aware of any way to do this currently via configuration.