SSO on PureCloud Desktop App is not working

1

SSO/Siteminder Integration is working perfectly fine using Chrome browser. However using PureCloud Desktop App it was throwing an error "Server Error. The server was unable to process your request.".

We are using Kerberos Authentication for the SSO and below settings were added to chrome for Kerberos to work. Do similar settings need to be added for chromium for Kerberos to work? Anyone face similar issue ?

Below settings added to chrome browser for SSO to work
--auth-server-whitelist=".mycompany.com"
--auth-negotiate-delegate-whitelist=".mycompany.com"

2

Please post general product questions to the Genesys Cloud Community Forum or open a case with Genesys Cloud Care to investigate. This forum is specific to customizations and API usage.

3

will do thanks.

4

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