Station_require webrtc media helper

Genesys Cloud Applications
1

Hi all,

What is station require webrtc media helper under custom settings and how does it work?

We are working with MediaHelper and want to ensure that station is also connected to MediaHelper. We know that there is a custom property possible on the phone "station_require_webrtc_media_helper" boolean with true.

But after adding this to the users phone, log-out, log-in I am still able to place calls without mediahelper.

Any of you experience with MediaHelper and ensure that traffic is only allowed if MediaHelper is active?

2

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.