Stop PureCloud generic data action errors from script

Genesys Cloud Applications Scripts
1

Hi Team,
Is there anyway to stop the generic error message that occurs within a purecloud script when a data action is unsuccesful.

As the action implemented should return a more detailed error code from the web service but it seems that the purecloud error is stopping this from occuring.

Regards

2

At this time we do not provide a way to stop or change the generic error message. Some improvements to custom actions in the future might allow for you to customize the error message, but there is not an ETA for the release of these changes.

3

Hi Frederick,

It appears now there's no message that appears with the failure notification.
Now it just appears with the data action name "RetrieveContactGUID :
"

Is there a way for it to appear again with "RetrieveContactGUID : failed" as it has previously.

Regards

4

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