Store script data in data table

1

Hello,Is it possible to store script data in purecloud data table?????

Thnx

2

Hello,

Yes, it is technically possible to store data from a Script into a Genesys Cloud Data Table.

You would need to create a Genesys Cloud Data Action, that leverages the Architect API to update a row entry.

Then from your Script, you can use/invoke Data Actions (from a button, from a Script Custom Action, ...).

Just be aware of limitations on Data Tables (max number of rows, max number of fields/columns).

Regards,

3

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