Streaming audio back to Genesys Cloud Audiohook Monitor Client

1

Hi,

I'm experimenting with the AudioHook monitor; working with it has been a pleasure.

I wondered if we could send audio back to the Client (Genesys Cloud) from the Server (My Application). I know this is supported in the Audiohook connector, but I was wondering if we can also do this with the Audiohook Monitor.

2

This is apparently possible; you just send binary audio frames. See my comment here for a little more info: Integrating a voicebot - #7 by tim.smith

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