Does the PEF support PureCloud configured external contacts when transferring calls? Is there by chance another configuration for searchTargets to add PureCloud External Contacts? Our customers say they see the external contacts when transferring using the full client but don't see it when they transfer using PEF client.
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Hello Michael,
I have the same topic in my company.
I would like to have a short adress book with external contacts to transfer my calls faster.
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