Survey email link expired issue

1

Hi,

We have build survey email invite to send survey link post interaction.

In few cases I noticed that as soon as I am getting the email and clicking on the link to take the survey, it shows me "This survey link is invalid or expired" . Then after closing and clicking on survey link again I am getting the full questionnaires.

Not sure why this is happening for few cases. If anyone could help me here with this issue.

Regards,
Riddhi

2

Can someone please help me here?

3

Hi TestUser1,

What you are describing seems like buggy behavior, not a question about one of our APIs. Please open a case with customer care to research this problem.

--Jason

4

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