Hi,
I am looking for an endpoint that provides information for the survey settings/configuration for chat, email and message media types.
Basically, what is represented here in the attached screenshot.
Thanks for your assistance.
Regards,
SD
.
Hi,
I am looking for an endpoint that provides information for the survey settings/configuration for chat, email and message media types.
Basically, what is represented here in the attached screenshot.
Thanks for your assistance.
Regards,
SD
.
Hello,
The information displayed on this page comes from GET /api/v2/recording/mediaretentionpolicies/{policyId}
Regards,
Thanks for responding.
The screenshot is from a person who has access to this page. I don't have access to the page or the API.
If I get access provisioned for this section/page, will I have access to the API as well.
Yes.
Your user needs the "recording:retentionPolicy:view" permission to have the right to invoke the GET /api/v2/recording/mediaretentionpolicies/{policyId} endpoint. It is displayed as "Recording > Retention > Policy View: View a retention policy" In Admin UI - Roles/Permissions.
As a side note, the API endpoint I referenced above is if you know the ID of the policy you want to retrieve.
If you don't, you can use the GET /api/v2/recording/mediaretentionpolicies endpoint to scan the different policies.
Regards,
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