Textbox in script saved to participant data

Genesys Cloud Applications Scripts
1

Hi.

I have a textbox in script that the value is CustomerNum which is coming from screenpop in a call flow. The variable CustomerNum is set both input and output. When a call came in, the textbox is populated with a customer number. I changed the number and hung up but it didn't reflect the change in participant data. Any suggestions?

Thanks,
Ed

2

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