Hello,
I am trying to use the POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests API to insert time off requests into WFM and have it go to an ordered waitlist based off the time off limits. Is there a way to order the waitlist position using the API? I've tried reordering the agents in the users array in the request body but that doesn't seem to alter the order the agents are processed in.
Time-off auto processing is asynchronous. It starts immediately after the time-off request is created, but the order of processing for requests entered simultaneously or even in a single API call may change during that processing.
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