Hi,
We are having problems with our integration, how can we solve it?
timestamp:2024-05-10 16:36:48,119,service:v1-whatsapp-genesys-handler-master,thread:[arch-io-thread-74],level:ERROR,message:Error status code: -1 on send message to geneseys, details: null
timestamp:2024-05-10 16:36:48,122,service:v1-whatsapp-genesys-handler-master,thread:[arch-io-thread-74],level:ERROR,message:[run][cn:0/1] Pipeline execution crashed: com.mypurecloud.sdk.v2.ApiException: java.lang.Exception: Token refresh took longer than 10 seconds
inter.whatsapp.components.exception.ThirdPartyHttpClientException: com.mypurecloud.sdk.v2.ApiException: java.lang.Exception: Token refresh took longer than 10 seconds