Timeout setting for Genesys Bot Connector

[Lukasz_Zwierko]

HI, has anyone been able to get any answer from Genesys regarding Genesys Bot Connector 10sec timeout?

Topic has been brought up at least twice in the last couple of years...

Timeout setting for Genesys Bot Connector postUtterance webhook

Hello Is there a way to setup the timeout for HTTP POST (postUtterance webhook) sending from Genesys Bot Connector to custom bot? Observed in testing, the frontend received error message "Error Type: BotTimeout , Error Message: The bot session has failed."" under circumstance the custom bot didn't respond to postUtterance webhook in 10 seconds. // response (botconnector -> front) { "type": "message", "class": "StructuredMessage", "code": 200, "body": { "text": "봇을 호출하는 동안에 에러가 발생했습니다. E…

https://developer.genesys.cloud/forum/t/re-genesys-cloud-3rd-party-bot-connector-timeout/27210

Thanks,
Łukasz