Transcription received from Event bridge doesn't have full information

Genesys Cloud Integrations EventBridge & ADEs
1

I have subscribed to Conversation Transcription using EventBridge rules, but I've noticed that the transcription details in CloudWatch differ significantly from the response returned by the Transcription API.

If the EventBridge subscription does not provide the full transcription, we may not be able to rely on it. Is this the expected behavior? If so, could you please advise on an alternative method to obtain the complete transcription, aside from relying on the API?

2

Hi, what data was missing from the API response?

3

Am not getting the complete transcription instead just some part of it through event brdige. So could you please provide me a solution how can I get the complete transcription using event bridge.