Transfer a call only to available people

Genesys Cloud Integrations
1

Hi,

Is it possible to show only available agents in the transfer option?

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regards

2

Hi David,

I am not sure if your question is a development question or a general product question. If its a development question could you please provide some more detail about what you are trying to build and what particular API you have questions around.

If it is a general product functionality question, I suggest you post this to our Genesys Community forum.

Thanks,
John Carnell
Manager, Developer Engagement

3

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