Trigger ACW not running

Hello,

This is my trigger :
https://prnt.sc/suXBUR33lUK6

And my workflow :

https://prnt.sc/fhjQz4iXY33E

https://prnt.sc/BWB6kXEOzzdp

In my DataAction I call a url to send it my conversationId. But every time I do the test nothing happens. Did I do something wrong in the configuration?

Thank you

One thing to check is that conversationId is configured to be an input to the architect workflow. You could also check your audits to see if the workflow has been disabled due to any issues.

Beyond that you may need to open a support ticket to help understand why this isn't working for you.

--Jason

All good ?

That looks correct to me. I would suggest working with support to figure out why this isn't working for you.

--Jason

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