Triggering Survey by api call?

1

We have a use case where we want to decide to send a Survey not based on an interaction. Instead we want to send it based on a change to an object in our custom CRM

Is it possible to initiate a web survey using an API call that is not tied to an interaction?

Thanks

Chris

2

Unfortunately, you cannot initiate surveys outside of the out of the box methods. You can request new features and share your use case at https://purecloud.ideas.aha.io/ideas

3

Okay, thanks for the info.

Chris

4

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